FAQ

We accept Wero, Visa, MasterCard, American Express. You can also choose to pay with PayPal o

Orders placed on business days before 5:00 PM are processed within 24 hours and handed over to your selected shipping carrier. From that moment, delivery is fully handled by the carrier. During sale periods and holidays, shipping may take slightly longer than usual.

Shipping within the Netherlands & Belgium

We mainly ship with PostNL and DHL. Both carriers aim to deliver the next business day, but due to recent operational changes, staff shortages, and high demand at PostNL, deliveries may occasionally take longer, including mailbox parcels. This is currently a known nationwide issue affecting PostNL services.

Shipping within and outside the EU

EU countries: usually 4–9 business days

Outside the EU: usually 7–16 business days

Track & Trace

Once your order has been shipped, you will receive a Track & Trace code allowing you to follow the current status of your parce

Enjoy free shipping on all EU orders over €50.

For orders below €50, the following shipping rates apply:

Netherlands & Belgium: €4.95

Other EU countries: €9.00

United Kingdom & United States: €21.00

Please visit our Returns page